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Get answers to common questions, learn how to create better AI videos, and contact our support team.

Frequently Asked Questions

Find answers to the most common questions about Sisif's AI video generator

Getting Started

How do I create my first AI video?

Creating your first AI video is easy:

  1. Sign up for free at Sisif (you get 15 free credits)
  2. Click "Create New Video" from your dashboard
  3. Write a detailed text description of what you want to see
  4. Choose your video duration (5-60 seconds) and resolution
  5. Click "Generate Video" and wait 30-60 seconds

Your video will appear in your library when ready!

How long does video generation take?

Most AI videos are generated in 30-60 seconds. Processing time may vary slightly based on:

  • Video length (longer videos take more time)
  • Resolution quality (higher resolution takes more time)
  • Current server load

You'll receive a notification when your video is ready, and it will appear in your video library.

Can I download my videos?

Yes! All your generated videos are:

  • Saved permanently in your video library
  • Available for download in high-quality MP4 format
  • Yours to keep and use for personal or commercial purposes
  • Accessible from any device where you're logged in

Simply go to your video library and click the download button on any video.

Creating Better Videos

What makes a good video prompt?

Good video prompts are descriptive and specific. Include details about:

  • Lighting: "golden hour", "soft lighting", "dramatic shadows"
  • Style: "cinematic", "anime style", "realistic", "artistic"
  • Setting: "peaceful beach", "bustling city", "cozy cabin"
  • Action: "birds flying", "waves crashing", "people walking"
  • Mood: "serene", "energetic", "mysterious"

Example of a good prompt:

"A majestic eagle soaring through golden clouds at sunset, cinematic style with soft lighting"

What video length and resolution should I choose?

Choose based on your intended use:

For Social Media:
  • TikTok/Instagram Stories: 180x320 or 360x640, 15-30 seconds
  • YouTube Shorts: 360x640 or 540x960, 15-60 seconds
  • Instagram Posts: 540x960, 15-30 seconds
For Professional Use:
  • Marketing videos: 540x960, 30-60 seconds
  • Product demos: 360x640 or 540x960, 45-60 seconds

Tip: Higher resolution uses more credits but provides better quality.

Why didn't my video turn out as expected?

If your video didn't match expectations, try these improvements:

  • Be more specific: Add more descriptive details to your prompt
  • Avoid conflicting elements: Don't mix too many different styles or concepts
  • Use clear language: Simple, direct descriptions work better than complex sentences
  • Try variations: Generate multiple versions with slightly different prompts
  • Reference successful examples: Look at featured videos for inspiration

Remember: AI video generation is creative and sometimes unpredictable. Don't hesitate to experiment!

Billing & Credits

How do credits work?

Credits are used to generate videos. The cost depends on duration and resolution:

Credit Cost Formula:
  • • 180x320: 1.5 × duration in seconds
  • • 360x640: 2.0 × duration in seconds
  • • 540x960: 4.0 × duration in seconds

Examples:

  • • 10-second video in 180x320 = 15 credits
  • • 30-second video in 360x640 = 60 credits
  • • 15-second video in 540x960 = 60 credits

What happens if I run out of credits?

When you're low on credits, you have several options:

  • Subscribe to a plan: Get monthly credit allowances starting at $10/month
  • Wait for renewal: If you're subscribed, credits refresh monthly
  • Optimize usage: Use lower resolutions and shorter durations to conserve credits

You can view your current credit balance in the top navigation bar when logged in.

How much does Sisif cost?

Free Plan:

15 credits included - perfect for trying out the service

Premium Plan - $10/month:
  • • Monthly credit allowance
  • • Priority video generation
  • • Access to all resolutions
  • • Commercial usage rights

View detailed pricing →

Still need help?

Can't find what you're looking for? Our support team is here to help.

Email Support

Get detailed help via email. We typically respond within 24 hours.

support@sisif.ai

Feature Requests

Have an idea for improving Sisif? We'd love to hear from you!

Submit Feedback

Service Status

Check if there are any ongoing issues with our service.

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