Privacy Policy

Last updated: November 3, 2026

1. Introduction

Sisif ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI video generation service at sisif.ai (the "Service"). Please read this privacy policy carefully.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Subscribe to our services
  • Contact us for support
  • Subscribe to our newsletter
  • Use our AI video generation features

Usage Information

We automatically collect certain information when you use our Service, including:

  • Device information (browser type, operating system)
  • IP address and location data
  • Usage patterns and preferences
  • Video generation requests and prompts
  • API usage and performance metrics

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our AI video generation service
  • Process your video generation requests
  • Manage your account and subscription
  • Send you service updates and notifications
  • Improve the service
  • Provide customer support
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

Product photos from a Shopify shop, and the clips we make from them, are not used to train models.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or court orders
  • To protect our rights, property, or safety
  • With trusted service providers who assist us in operating our service
  • In connection with a business transfer or acquisition

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure data transmission, and regular security assessments.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Generated videos on sisif.ai may be kept so you can access them. Data from a Shopify shop is kept and deleted as described in the Shopify section. Those product photos and clips are not used to train models.

7. Shopify

If you install the Sisif app on a Shopify store, this section describes that shop's data. Where it differs from the rest of this policy, this section applies to the app.

Shop data we read

From the shop we read:

  • Products, including each product's title and identifier
  • Product images
  • The shop domain
  • The shop email

We also read the shop name. We do not read Shopify customers or orders.

What we store

We store the shop domain and shop name, the product titles and identifiers, the image address and size, and the label we give each photo. When we generate a clip we store a copy of that product photo and the clip. We store the shop email on the Sisif account when that address is not already used by another account.

Processors

We use these processors, by role:

  • Shopify, for the shop catalog, the app installation, and billing
  • An image service, which labels a product photo and compares the finished clip with that photo
  • A video service, which renders the clip from the product photo
  • File storage, which holds the photo copy and the generated clip until we delete them

We do not use a merchant's product photos, or the clips made from them, to train models.

Retention and deletion

We keep this shop data while the app is installed. When you uninstall the app, Shopify sends us an app/uninstalled notice. We then stop calling the shop and clear the access token. Shopify sends a shop/redact notice 48 hours after the app is uninstalled. When we receive shop/redact we delete the shop connection, the product data we stored for that shop, and the clips we generated for it, including the stored photo copies. If the Sisif account was created for that shop and it has no other shop and no other video, we delete the account, including the shop email stored on it. An account you already had on sisif.ai is not deleted.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access and review your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict processing
  • Data portability
  • Withdraw consent where applicable

To exercise these rights, please contact us at support@sisif.ai.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Service. These technologies help us understand user preferences, improve our service, and provide personalized content. You can control cookie settings through your browser preferences.

10. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

12. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. Your continued use of the Service after any changes constitutes acceptance of the new Privacy Policy.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email:support@sisif.ai
Website:https://sisif.ai